Manufacturing, Customization and Integration

Video Surveillance Solutions

Warranty

Video Surveillance Solutions, Inc.  Product Warranty

Video Surveillance Solutions, Inc. will repair or replace any merchandise proven to have a manufacturers defect for a period of one year from your invoice date.

Return of Product(s) for repair or replacement unless installed by Video Surveillance Solutions, Inc. must be done through our RMA process, which can be found online at:

Repairs made necessary by reason of misuse, alteration, normal wear and tear (natural deterioration with normal usage), accident, damaged by programs, data, viruses, files, or act of nature are not covered under this warranty. Video Surveillance Solutions, Inc. assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Product(s).

Video Surveillance Solutions, Inc. liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability relating to the Product(s) shall not exceed the price paid by the customer to Video Surveillance Solutions, Inc. for such Product(s). In no event will Video Surveillance Solutions, Inc. be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Video Surveillance Solutions, Inc. or otherwise.

Digital Video Recorders (DVRs) have no warranty unless purchased with an Uninterrupted Power Source (UPS) for the protection against power surge or unexpected shutdown that may result in damage to its hard drives or operating system.

Video Surveillance Solutions, Inc.  Installation Warranty Amendment


(For Product(s) installed by Video Surveillance Solutions, Inc.)

Video Surveillance Solutions, Inc. will repair or replace any merchandise proven to have been damaged as a result of installation workmanship for a period of one year from your invoice date. The Video Surveillance Solutions, Inc. installer will make recommendations for placement and location of Product(s). If the customer requests placement and location that contradicts the installer recommendations, or has moved Product(s) to a location that results in damage, this warranty is void and Video Surveillance Solutions, Inc. is not responsible for reinstallation or product replacement in any way.

This installation warranty is in no way a service agreement, and Video Surveillance Solutions, Inc. is not responsible for maintenance or upkeep of said Product(s).

If you have any questions, please contact us at info@videosurveillancesolutions.net or call 1-877-487-7911. (For agriculture related products, please call 1-800-331-8764.)

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1-800-331-8764 or info@vss911.com

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Our services

  • Residential, Commercial and Industrial Installation
  • Manufacturing and Customization
  • Local and Federal Government Surveillance
  • Technical Support and IT Specialists
  • Surveillance and Monitoring Consulting
  • System Servicing and Maintenance
  • Agriculture, Marine and Construction Monitoring Specialists

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